Service System Introduction
service policy:
1.1 service system introduction：
In order to meet all the requirements of international customers, Ginde Plastic Pipe Industry Group’s Customer Service Center would like to provide you exact, quick, effective and high quality service. Ginde Plastic Pipe Industry Group’s Customer Service Center will work at the spirit of “ Keeping on sincerity brings success, quality most; integrity most”.
1.2 Ginde servicesystem:
1.2.1 PROMOTIONAL ARTICLES SUPPORT: Free catalogues, CDs, exhibition boards, leaflets (also including clothes, pens, gifts with Ginde mark) are availalbe for you to develop your local markets as promotional articles.
1.2.2 DIRECTLY SUPPORT IN YOUR MARKET:
Providing convenient supports is our eternal goal. You, as our customer, can enjoy following supports:
1.2.2.1 Directing you how to market your local area by our professional working team.
1.2.2.2. Organizing your partners or customers free trip to visit our industrial zones in China.
1.2.2.3. Coordinating you to hold Ginde products presentation show.
1.2.3 HELP YOU RESOLVE THE TESTING PROBLEM:
Ginde owns national laboratory with the best quality control system in China (Authorized by CNAL www.cnal.org). We are authorized by government to test almost all kinds of plastic pipes in China, and the testing results could be mutual recognized among 52 main countries in the world.
1.2.4 POWERFUL CAPACITY OF PRODUCTION:
Ginde plastic pipe industry group is authorized as the enterprise to produce pipes and fittings and a research company of national building material by ministry of national building material. Group has the national research & testing center that has the most complete equipments of test and inspection in china. GPPIG sets up 8 industrial zones located in different area in China. We adopted advanced science and technology; we imported whole production lines from internationally famous companies.
1.2.4.1. The AL-PE composite pipe production lines from Germany Unicor plastic equipment manufacture CO., Ltd.
1.2.4.2 .PVC production lines from Germany KRAUSS, pure PE pipe production lines from Germany BATTENFELD Company.
1.2.4.3 Injection mould from machines from Hong KONG Zhenxiong Company.
1.2.5 SPECIAL PACKAGING AND PRODUCTION SUPPORT:
We satisfy special production and packaging requirements，including the products color, special printing letters, special cutting length and special cartons.
1.2.6 OPENING NEW MOULDS FAVORING POLICY:
When the cooperated customer needs new products and find it is very potential, Ginde would open new moulds for our customer.
1.2.7 MARKET-PROTECTING SUPPORT:
After signing the agent contract, we will not contact and cooperate with all the potential customers in the limited region or country. We will send all the inquiry to the agent, so as to protect the agent’s benefits.
1.2.8 PROFESSIONAL SUGGESTION AVAILABLE AT ANY TIME:
Ginde has thousands of authoritative and professional technicians in plumbing and building fields, we will try our best to answer your technical questions or suggestion about technical matters.
1.1 service system introduction：
In order to meet all the requirements of international customers, Ginde Plastic Pipe Industry Group’s Customer Service Center would like to provide you exact, quick, effective and high quality service. Ginde Plastic Pipe Industry Group’s Customer Service Center will work at the spirit of “ Keeping on sincerity brings success, quality most; integrity most”.
1.2 Ginde servicesystem:
1.2.1 PROMOTIONAL ARTICLES SUPPORT: Free catalogues, CDs, exhibition boards, leaflets (also including clothes, pens, gifts with Ginde mark) are availalbe for you to develop your local markets as promotional articles.
1.2.2 DIRECTLY SUPPORT IN YOUR MARKET:
Providing convenient supports is our eternal goal. You, as our customer, can enjoy following supports:
1.2.2.1 Directing you how to market your local area by our professional working team.
1.2.2.2. Organizing your partners or customers free trip to visit our industrial zones in China.
1.2.2.3. Coordinating you to hold Ginde products presentation show.
1.2.3 HELP YOU RESOLVE THE TESTING PROBLEM:
Ginde owns national laboratory with the best quality control system in China (Authorized by CNAL www.cnal.org). We are authorized by government to test almost all kinds of plastic pipes in China, and the testing results could be mutual recognized among 52 main countries in the world.
1.2.4 POWERFUL CAPACITY OF PRODUCTION:
Ginde plastic pipe industry group is authorized as the enterprise to produce pipes and fittings and a research company of national building material by ministry of national building material. Group has the national research & testing center that has the most complete equipments of test and inspection in china. GPPIG sets up 8 industrial zones located in different area in China. We adopted advanced science and technology; we imported whole production lines from internationally famous companies.
1.2.4.1. The AL-PE composite pipe production lines from Germany Unicor plastic equipment manufacture CO., Ltd.
1.2.4.2 .PVC production lines from Germany KRAUSS, pure PE pipe production lines from Germany BATTENFELD Company.
1.2.4.3 Injection mould from machines from Hong KONG Zhenxiong Company.
1.2.5 SPECIAL PACKAGING AND PRODUCTION SUPPORT:
We satisfy special production and packaging requirements，including the products color, special printing letters, special cutting length and special cartons.
1.2.6 OPENING NEW MOULDS FAVORING POLICY:
When the cooperated customer needs new products and find it is very potential, Ginde would open new moulds for our customer.
1.2.7 MARKET-PROTECTING SUPPORT:
After signing the agent contract, we will not contact and cooperate with all the potential customers in the limited region or country. We will send all the inquiry to the agent, so as to protect the agent’s benefits.
1.2.8 PROFESSIONAL SUGGESTION AVAILABLE AT ANY TIME:
Ginde has thousands of authoritative and professional technicians in plumbing and building fields, we will try our best to answer your technical questions or suggestion about technical matters.